About Us

Let's get in touch

Our History

Imatutu was founded with the vision of becoming a leader in the BPO (Business Process Outsourcing) industry, specifically in providing high-quality business solutions for administrative, IT contact center services for the taxi industry in Australia and New Zealand. Based in Bali, Imatutu was born from the desire to combine local expertise with international business needs, creating an unparalleled synergy in customer service and operational efficiency.

From its inception, Imatutu has been committed to delivering exceptional service, ensuring that every interaction with their clients and their customers is handled with the highest levels of professionalism and efficiency. Imatutu understands that the success of OUR clients heavily relies on the quality of support they receive, which is why they strive to provide the best service in every call and every task they undertake.

With a team of talented and dedicated individuals from Bali and around the world, Imatutu continues to grow and innovate to meet the needs of a dynamic market. Through comprehensive training and ongoing support, Imatutu ensures that every team member have the opportunity to develop and achieve success in their careers.

Imatutu is not just about providing services—it’s about creating a community of professionals who are passionate and committed to making a positive impact in the industry. With a dedication to collaboration, innovation and personal growth, Imatutu has become a place where talent meets opportunity, building a bright future for the company and its clients.

Rooted in local wisdom, thriving on global ambition.

The team that built Imatutu from the ground up

We are always looking for passionate, dynamic and talented individuals to join our global team, helping us deliver expert business process outsourcing services to clients worldwide.

30+

Talented and actively employees

2+

County where employees work

Meet the Dream Team

Our team at Imatutu is a blend of passionate professionals dedicated to driving innovation and delivering exceptional service. Together, we work to exceed client expectations, turning challenges into opportunities and goals into achievements.

Janine Crawford

Marketing Manager

Holly Inwood

Contact Center Super Agent

Greg Fayerman

IT Manager

Vision & Mission

Global Excellence

Delivering high-quality outsourcing services that consistently exceed the expectations of our global clients.

Sustainable Growth

Driving long-term growth by fostering innovation and maintaining a commitment to excellence.

Our core value

Integrity

We uphold the highest ethical standards, ensuring transparency and trust in all our interactions.

Excellence

We are dedicated to delivering exceptional service and continually improving to exceed client expectations.

Collaboration

We foster teamwork and open communication, leveraging diverse perspectives to achieve shared goals effectively.